To learn about the different ways that you can assign policies to users, see Assign policies to your users in Teams. You can assign a policy directly to users, either individually or at scale through a batch assignment (if supported for the policy type), or to a group that the users are members of (if supported for the policy type). Make the changes that you want, and then click Save.Click next to the policy that you want to modify, and then select Edit.In the left navigation of the Microsoft Teams admin center, select Voice > Calling policies.To prevent routing to voicemail, select Off.įollow these steps to edit an existing calling policy. For example, to control voicemail for inbound calls, select On or Let users decide to enable routing of calls to voicemail.Turn on or turn off the features that you want to use in your calling policy.In the left navigation of the Microsoft Teams admin center, go to Voice > Calling policies.Create a custom calling policyįollow these steps to create a custom calling policy. You can use the global (Org-wide default) policy that's created automatically or create and assign custom policies. Calling policies determine whether a user can make private calls, use call forwarding or simultaneous ringing to other users or external phone numbers, route calls to voicemail, send calls to call groups, use delegation for inbound and outbound calls, and so on. In Microsoft Teams, calling policies control which calling and call forwarding features are available to users.

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